{"id":8863,"date":"2022-01-18T17:19:47","date_gmt":"2022-01-18T17:19:47","guid":{"rendered":"https:\/\/20twentybusinessgrowth.com\/?p=8863"},"modified":"2022-06-13T18:08:08","modified_gmt":"2022-06-13T18:08:08","slug":"utilising-employee-knowledge","status":"publish","type":"post","link":"https:\/\/20twentybusinessgrowth.com\/cy\/utilising-employee-knowledge\/","title":{"rendered":"Johanna Cooke, Ysgrifennydd y Cwmni A.N. Richards Ltd"},"content":{"rendered":"<h4><strong>Trosolwg ar y busnes:<\/strong><\/h4>\n<p>Mae A.N. Richards yn falch iawn o fod yn gwmni teuluol. Sefydlwyd y cwmni ym 1962 gan Arthur Neville a Dorothy Richards, ac mae\u2019n parhau i gael ei redeg gan eu mab Bryn, ei wraig Rose a\u2019u<\/p>\n<p>wyres Johanna.\u00a0 Maent wedi bod ar eu safle presennol ers dros 40 mlynedd ac maent yn fasnachfraint awdurdodedig MAN Truck &amp; Bus UK, sy&#8217;n darparu gwasanaeth cyflawn, o werthu a llogi cerbydau newydd ac ail law, i werthu rhannau, gwasanaethu a chynnal a chadw cerbydau.<\/p>\n<h4><strong>Beth yw eich gwaith yn y cwmni teuluol?<\/strong><\/h4>\n<p>Fi yw ysgrifennydd y cwmni ac oherwydd fy nghefndir cyfrifon, dechreuais gyda&#8217;r bwriad o helpu gyda chyfrifon y busnes.<\/p>\n<p>Pan ddechreuais roedd yna lawer o wahanol agweddau roedd y cwmni angen eu gwella ac fel deliwr MAN roedd rhaid i ni hefyd sicrhau bod y safonau hynny&#8217;n cael eu bodloni.<\/p>\n<h4><strong>Pam ddaethoch chi ar y rhaglen 20Twenty?<\/strong><\/h4>\n<p>Gall bod mewn busnes teuluol fod yn beth unig iawn.\u00a0 Dim ond aelodau eich teulu sydd gennych i drafod syniadau efo nhw ac weithiau mae gennych ofn eich bod yn gwneud pethau&#8217;n anghywir, ac y gallech fod yn mynd i&#8217;r cyfeiriad anghywir.\u00a0 Cefais fy argymell i&#8217;r rhaglen gan gwsmer arbennig iawn, Caroline o Platts Animal Bedding.<\/p>\n<p>Daeth 20Twenty ar yr adeg iawn i mi, gan ei fod yn eithaf anodd pan rydych chi&#8217;n perthyn i&#8217;r rheolwyr eraill mewn cwmni teuluol.<\/p>\n<h4><strong>Beth wnaethoch chi ei ddysgu?<\/strong><\/h4>\n<p>Gormod o bethau i&#8217;w rhoi mewn paragraff! Roedd yn wych. Y peth mwyaf oedd cwrdd \u00e2 phobl o&#8217;r un anian a sylweddoli nad fi yw&#8217;r unig un sy&#8217;n teimlo&#8217;r straen sy&#8217;n dod yn sgil rhedeg busnes teuluol.\u00a0 Mae hynny oherwydd bod popeth mor bersonol a&#8217;ch bod chi&#8217;n poeni am y staff, yn ogystal \u00e2 bod \u00e2 chyfrifoldeb i&#8217;r staff a&#8217;r gymuned.<\/p>\n<p>Y wers fwyaf a ddysgais oedd nad fy nghyfrifoldeb personol i yw sicrhau bod pawb yn hapus.<\/p>\n<p>Dyna oedd y peth mwyaf.\u00a0 Bod pawb yn yr ystafell [20Twenty] yn mynd trwy&#8217;r un peth \u00e2 mi.<\/p>\n<p>Mi wnaethon ni ddysgu am strategaethau hyfforddi, technegau arwain a hefyd dysgu a deall mwy amdanon ni ein hunain a sut y gallwn symud ymlaen, i fod y gorau y gallwn fod.<\/p>\n<h4><strong>Beth ydych wedi ei roi ar waith ers graddio o\u2019r rhaglen 20Twenty?<\/strong><\/h4>\n<p>Y peth pwysicaf un i mi oedd defnyddio&#8217;r holl &#8216;ymennydd yn ein busnes&#8217;.\u00a0 Dw i\u2019n meddwl pan ddechreuais ar y cwrs 20Twenty fod gennym 36 o weithwyr, rydym bellach yn cyflogi 48.\u00a0 Rydym wedi dyblu mewn maint dros yr 16 mlynedd diwethaf. Y peth pwysicaf gwnes ei ddysgu ar y pryd, oedd bod 36 ymennydd yn y cwmni, felly defnyddiwch bob un ohonynt!<\/p>\n<p>Sy&#8217;n golygu pob dydd, pa bynnag sefyllfa sy&#8217;n fy wynebu, dw i\u2019n medru siarad \u00e2 phawb.<\/p>\n<p>Mae&#8217;n swnio&#8217;n syml, ond mae&#8217;n rhywbeth nad oedden ni\u2019n ei wneud o&#8217;r blaen.<\/p>\n<p>Felly, gwnes yn si\u0175r bod cyfathrebu&#8217;n gwella, trwy gael pawb i gymryd rhan.\u00a0 Dw i\u2019n sicrhau fy mod i&#8217;n bresennol a bod gen i bolisi drws agored, ond nid er eu mwyn nhw yn unig, mae hefyd er mwyn i mi ofyn am eu barn, sy&#8217;n bwysau enfawr oddi ar fy ysgwyddau.<\/p>\n<p>Nid oes rhaid i mi wybod yr atebion i gyd ac mae yna ddigon o bobl yn fy musnes sydd yn gwybod yr atebion.<\/p>\n<h4><strong>A fyddech yn argymell y rhaglen i eraill?<\/strong><\/h4>\n<p>Byddwn, yn sicr! Dw i eisiau ei wneud eto!\u00a0 Yn llythrennol, mae wedi newid y ffordd dw i&#8217;n edrych ar weithio mewn busnes teuluol.<\/p>\n<p>Mi aeth o fod yn ormod o straen, a meddwl fedra\u2019i ddim gwneud hyn, nid oes gen i\u2019r gallu i wneud hyn, i feddwl wrth gwrs fy mod yn medru gwneud hyn!\u00a0 Nid oedd mor frawychus ag yr oeddwn yn meddwl ei fod ac o&#8217;r nifer fawr o bethau a ddysgais, sy&#8217;n ormod i&#8217;w cyfrif, mae wedi gwneud fy mywyd yn braf ac yn llawer haws.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trosolwg ar y busnes: Mae A.N. Richards yn falch iawn o fod yn gwmni teuluol. Sefydlwyd y cwmni ym 1962 gan Arthur Neville a Dorothy Richards, ac mae\u2019n parhau i gael ei redeg gan eu mab Bryn, ei wraig Rose a\u2019u wyres Johanna.\u00a0 Maent wedi bod ar eu safle presennol ers dros 40 mlynedd ac [&#8230;]\n","protected":false},"author":4,"featured_media":8878,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,22,23,24,35,41],"tags":[],"class_list":["post-8863","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories-cy","category-management-leadership-cy","category-women-in-leadership-cy","category-business-growth-cy","category-coaching-cy","category-cymraeg-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Johanna Cooke, Ysgrifennydd y Cwmni A.N. Richards Ltd<\/title>\n<meta name=\"description\" content=\"Mae A.N. Richards yn falch iawn o fod yn gwmni teuluol. Sefydlwyd y cwmni ym 1962 gan Arthur Neville a Dorothy Richards, ac mae\u2019n parhau i gael ei redeg gan eu mab Bryn, ei wraig Rose a\u2019u wyres Johanna.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/20twentybusinessgrowth.com\/utilising-employee-knowledge\/\" \/>\n<meta property=\"og:locale\" content=\"cy_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Johanna Cooke, Ysgrifennydd y Cwmni A.N. Richards Ltd\" \/>\n<meta property=\"og:description\" content=\"Mae A.N. Richards yn falch iawn o fod yn gwmni teuluol. Sefydlwyd y cwmni ym 1962 gan Arthur Neville a Dorothy Richards, ac mae\u2019n parhau i gael ei redeg gan eu mab Bryn, ei wraig Rose a\u2019u wyres Johanna.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/20twentybusinessgrowth.com\/utilising-employee-knowledge\/\" \/>\n<meta property=\"og:site_name\" content=\"20Twenty Leadership &amp; Business Growth Programme\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/20twentyleadershipprogramme\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-18T17:19:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-13T18:08:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/20twentybusinessgrowth.com\/wp-content\/uploads\/joanne-cooke.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"278\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Chris Young\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@2020_Leadership\" \/>\n<meta name=\"twitter:site\" content=\"@2020_Leadership\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/20twentybusinessgrowth.com\\\/utilising-employee-knowledge\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/20twentybusinessgrowth.com\\\/utilising-employee-knowledge\\\/\"},\"author\":{\"name\":\"Chris Young\",\"@id\":\"https:\\\/\\\/20twentybusinessgrowth.com\\\/#\\\/schema\\\/person\\\/450caa501adcaf3c02b00f94641a4de5\"},\"headline\":\"Johanna Cooke, Ysgrifennydd y Cwmni A.N. 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