As a new leader, Wyn took the 20Twenty Business Growth Programme to improve his leadership skills after he became an owner of the business. In this case study, Wyn describes how the programme helped him think about how he reacts to staff and clients and how it improved his leadership skills.
“As a leader you should lead by example. The course helped me to make a more conscious effort with staff when things aren’t going the way you want them to”
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